Privacy Policy

Effective Date: November 7, 2025

Last Updated: November 7, 2025

Welcome to wpmarket. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website wpmarket.in and use our services.

By accessing or using our website, you agree to the terms outlined in this Privacy Policy. If you do not agree with our practices, please do not use our website.

Who We Are

wpmarket is operated from Sarai Kali Mandir, Bhagalpur, Bihar, India. We specialize in selling WordPress themes, plugins, and related digital products to bloggers, freelancers, WordPress developers, and web designers worldwide. Our GST number is 10IMIPK9763C1ZZ, and we hold an MSME license.

For any privacy-related concerns or questions, you can reach us at [email protected].

Information We Collect

We collect various types of information to provide and improve our services. The information we collect includes:

When you create an account or make a purchase on our website, we collect your name, email address, and phone number. This information is necessary to process your orders, deliver digital products, and communicate with you about your purchases.

We also collect payment information when you make a purchase. However, we do not store your complete payment details on our servers. All payment transactions are processed securely through our third-party payment gateways, including PayU, PhonePe, and Cashfree. These payment processors handle your credit card information, debit card details, UPI credentials, and other payment data according to their own privacy policies and security standards.

Our website automatically collects certain technical information when you visit. This includes your IP address, browser type, device information, operating system, pages you visit on our site, time spent on pages, and clickstream data. We use this information to understand how visitors interact with our website and to improve user experience.

We use cookies and similar tracking technologies on our website. Cookies are small data files stored on your device that help us recognize you and remember your preferences. We use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device for a longer period.

We have integrated Meta Pixel and Google Tag Manager on our website. These tools help us track user behavior, measure the effectiveness of our advertising campaigns, and show relevant advertisements to visitors on platforms like Facebook and Instagram. These tracking technologies may collect information about your browsing activities across different websites.

How We Use Your Information

We use the collected information for several legitimate business purposes.

Your personal information is primarily used to process and fulfill your orders. This includes verifying your payment, delivering digital products to your account dashboard, providing customer support, and sending order confirmations and delivery notifications.

We use your email address and phone number for marketing communications. This includes sending promotional emails, newsletters about new products, special offers, discount announcements, and updates about our services. When you make a purchase, you are automatically subscribed to our marketing communications. However, you can opt out of these communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

The technical data and analytics information we collect help us improve our website functionality, understand user preferences, identify technical issues, enhance security, and optimize the overall user experience.

We use tracking technologies for advertising purposes. The data collected through Meta Pixel and Google Tag Manager helps us display targeted advertisements to users who have visited our website, measure the effectiveness of our advertising campaigns, and understand which marketing channels work best for our business.

Data Sharing and Disclosure

We respect your privacy and do not sell, rent, or trade your personal information to third parties for their marketing purposes.

However, we do share your information with certain trusted third-party service providers who help us operate our business. This includes our payment processors PayU, PhonePe, and Cashfree, who process transactions on our behalf. We also share data with Meta and Google through their respective tracking pixels and tag managers for advertising and analytics purposes.

We may disclose your information if required by law, in response to valid legal processes such as court orders or subpoenas, to protect our rights and property, to prevent fraud or security threats, or to comply with regulatory requirements.

In the event of a business transfer, such as a merger, acquisition, or sale of assets, your information may be transferred to the new owner. We will notify you of any such change and provide information about your choices regarding your data.

Data Retention

We retain your personal information for as long as your account remains active or as needed to provide you with our services. If you wish to delete your account or request that we no longer use your information, please contact us at [email protected].

Even after you request deletion, we may retain certain information as required by law, for legitimate business purposes such as resolving disputes, enforcing our agreements, maintaining business records for tax and accounting purposes, or complying with legal obligations.

Transaction records and order history are typically retained for a minimum period as required under Indian tax laws and regulations. Marketing communication data is retained until you opt out or request deletion.

Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction.

Our website uses secure socket layer technology to encrypt sensitive information during transmission. We restrict access to personal information to employees and service providers who need it to perform their jobs. Our payment processing is handled entirely by certified third-party payment gateways that comply with industry security standards.

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but continuously work to maintain the safety of your data.

We have never experienced a data breach, and we have systems in place to detect and respond to any potential security incidents promptly.

Your Rights and Choices

You have certain rights regarding your personal information.

You have the right to access the personal information we hold about you. You can request a copy of your data by contacting us at [email protected].

If any of your personal information is inaccurate or incomplete, you have the right to request corrections. You can update most of your information directly through your account dashboard or by contacting our support team.

You have the right to request deletion of your personal information, subject to certain legal exceptions. We will honor your request unless we are required to retain the information for legal or legitimate business purposes.

You can opt out of marketing communications at any time. Every marketing email we send includes an unsubscribe link. You can also contact us directly to stop receiving promotional messages. Please note that even if you opt out of marketing emails, we will still send you transactional messages related to your purchases and account.

You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, if you disable cookies, some features of our website may not function properly.

Third-Party Links

Our website may contain links to third-party websites, plugins, or services. We are not responsible for the privacy practices or content of these external sites. When you click on a third-party link, you leave our website and are subject to the privacy policy of that external site. We encourage you to review the privacy policies of any third-party sites you visit.

International Data Transfers

While we operate primarily from India, we serve customers globally. If you are accessing our website from outside India, please be aware that your information may be transferred to, stored, and processed in India. By using our website, you consent to the transfer of your information to India and acknowledge that Indian data protection laws may differ from those in your country.

Children’s Privacy

Our services are intended for general audiences, and we do not have specific age restrictions. However, we do not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete such information promptly. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the effective date at the top of this policy. If we make material changes, we will provide notice through our website or by email to registered users.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.

Cookie Policy

As mentioned earlier, we use cookies and similar technologies to enhance your browsing experience. Here is more detail about the types of cookies we use:

Essential cookies are necessary for the website to function properly. These cookies enable core functionality such as security, network management, and accessibility. You cannot opt out of these cookies.

Performance cookies collect information about how visitors use our website, such as which pages are most popular and if users receive error messages. These cookies help us improve website performance.

Functionality cookies allow our website to remember choices you make and provide enhanced features. This may include remembering your login details or language preferences.

Advertising cookies are used to deliver relevant advertisements and track advertising campaign performance. These cookies are set through our advertising partners, including Meta and Google.

Legal Basis for Processing

Under applicable data protection laws, we process your personal information based on the following legal grounds:

When you make a purchase or create an account, we process your information based on the contract between us. This processing is necessary to fulfill our obligations to deliver products and provide services to you.

We process information for marketing purposes based on your consent, which you provide when you create an account or make a purchase. You can withdraw this consent at any time.

We also process certain information based on our legitimate business interests, such as improving our services, preventing fraud, and ensuring security. We always balance these interests against your privacy rights.

Where required by law, we process information to comply with legal obligations, including tax laws, accounting requirements, and regulatory compliance.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: [email protected]

Business Name: wpmarket

Address: Sarai Kali Mandir, Bhagalpur, Bihar, India

We are committed to resolving any privacy concerns you may have and will respond to your inquiries as promptly as possible, typically within 48 hours during working days.

Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of India. Any disputes arising from this policy or our data practices shall be subject to the exclusive jurisdiction of the courts in Bhagalpur, Bihar, India.

By using wpmarket.in, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.